Shipping policy
Shipping Policy
Shipping Destinations & Rates
Fortune Favours currently ships within Canada.
Shipping rates are based on the items in your order:
| Category | Shipping fee (CAD) |
|---|---|
| T-shirts and lightweight long-sleeve shirts | $15 |
| Pants, jeans, heavy long-sleeve tops and sweatshirts | $18 |
| Jackets, including heavy and leather jackets | $25 |
The total shipping charge is displayed at checkout before payment.
Combined Shipping
Orders containing only T-shirts or lightweight long-sleeve shirts qualify for $15 total shipping, including multiple items.
Bundles containing pants, heavier tops or jackets may have higher shipping charges. Please review the total at checkout before placing your order.
Order Processing
Orders are packed and dispatched within 2–3 business days after payment is confirmed. Business days exclude weekends and statutory holidays.
If additional processing time is needed, we will contact you.
Delivery & Tracking
Orders are shipped through Canada Post. Delivery time depends on your location and the service used. Processing time is separate from delivery time, and estimated arrival dates are not guaranteed.
For tracked shipments, we will email your tracking information after dispatch.
Delivery Address
Please confirm your shipping address before purchasing. If you notice an error, contact lyanzoff@outlook.com promptly. We may be unable to change the address after dispatch.
If a parcel is returned because of an incorrect or incomplete address, we will contact you to arrange next steps. Additional postage may apply if you request reshipping.
Delayed, Missing or Damaged Orders
Contact lyanzoff@outlook.com with your order number if your shipment is delayed, missing or damaged. For damaged deliveries, please keep the packaging and provide photos where possible.
We will investigate with the carrier and arrange an appropriate resolution. This policy does not limit your rights under applicable consumer law.
Questions
For shipping enquiries, contact lyanzoff@outlook.com