Terms of service
Terms of Service
Last updated: October 13, 2026
These terms apply to purchases made through the Fortune Favours website. By placing an order, you agree to these terms and our published store policies. Nothing in these terms limits your rights under applicable consumer law.
About Us
Fortune Favours sells pre-owned vintage and secondhand clothing.
Business operated by: Lyanzo Alveza
Contact email: lyanzoff@outlook.com
Product Descriptions & Condition
Our products are pre-owned and may show wear, fading or other imperfections. We aim to describe each item accurately and disclose significant flaws through photographs and condition notes.
Vintage tagged sizes may differ from modern sizing. Estimated fits are guidance only. Please review the listed measurements before ordering. Colours may appear slightly different depending on your screen and lighting.
If an item is significantly different from its listing, please contact us under our Returns & Refunds Policy.
Prices & Payment
Unless otherwise stated, prices are in Canadian dollars. Applicable taxes and shipping charges are displayed at checkout before payment.
Price changes apply to future purchases. If we discover a pricing or listing error affecting an order, we will contact you before proceeding. You may decline the correction and receive a full refund.
Orders & Availability
Many items are one of a kind. If an item becomes unavailable, including because it sold through another channel, we will notify you and refund the unavailable item and any associated charges.
Please provide accurate contact and delivery information. Contact us promptly if you notice an error in your order details.
We may cancel orders where payment cannot be verified or there is reasonable evidence of fraud. Any payment collected for a cancelled order will be refunded.
Shipping & Delivery
Our Shipping Policy explains delivery destinations, shipping charges and dispatch times.
Dispatch time is the time we take to prepare and hand your order to the carrier. Delivery estimates are separate and may vary due to carrier delays or other circumstances.
If your parcel is missing, damaged or delayed, contact us so we can investigate and arrange an appropriate resolution.
Returns & Refunds
Our Returns & Refunds Policy forms part of these terms. Please review it before purchasing.
Sales are final for fit or change of mind when an item matches its listing, subject to applicable consumer rights. We address incorrect items, significant undisclosed flaws and other qualifying issues as described in that policy.
Website Use
You must not use our website for unlawful purposes, submit fraudulent orders, interfere with its operation or attempt to access systems or information without authorization.
Our original website content, photographs and branding may not be reproduced for commercial use without permission. Third-party brand names and trademarks belong to their respective owners. Their appearance on resale products does not imply affiliation or endorsement.
Privacy
Our Privacy Policy explains how we handle personal information collected through the store.
Changes to These Terms
We may update these terms for future website use and purchases. The terms and policies in effect when you place an order apply to that order.
Contact
For questions about these terms or an order, email lyanzoff@outlook.com